Introduction
This Refund and Return Policy outlines the conditions under which refunds, returns, or exchanges can be requested for products purchased from our website. By purchasing from us, you agree to this policy.
Return Policy
Our return policy allows returns within 7 days of delivery. Items must meet the following conditions to be eligible for return:
- The product must be unused, in its original condition, and in the original packaging.
- A receipt or proof of purchase must be provided.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards.
- Items marked as “Final Sale.”
- Customized or personalized products.
Refund Policy
Refunds are only applicable for products that meet the return criteria. Once your returned item is received and inspected, you will be notified of the approval or rejection of your refund via email.
Approved Refunds
If approved, your refund will be processed and credited to your original payment method within 7-10 business days.
Late or Missing Refunds
If your refund has not been received:
- Check your bank or credit card account.
- Contact your credit card company; some processing delays may apply.
- Contact your bank; refunds may take additional time to reflect in your account.
If the issue persists, contact us at [email protected] for assistance.
Exchange Policy
Exchanges are only applicable for defective or damaged items. If you need an exchange, please contact us at [email protected] and ship your item to 25/388, Binda Nagar, Shuklaganj, Unnao, Uttar Pradesh-209861, India.
Shipping Returns
To return a product, ship it to 25/388, Binda Nagar, Shuklaganj, Unnao, Uttar Pradesh-209861, India.
Please note:
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- Shipping costs are non-refundable.
- For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance.
Policy on Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you’ll receive store credit for the value of your return.
If the gift giver had the item shipped to themselves and later gave it to you, the refund will be issued to the gift giver.
Changes to This Policy
We may update this Refund and Return Policy from time to time. Any changes will be effective immediately upon posting to this page.
Contact Information
If you have any questions about this policy, contact us at:
- Email: [email protected]
- Phone: (705) 451-7664
- Address: 25/388, Binda Nagar, Shuklaganj, Unnao, Uttar Pradesh-209861, India